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Who We Are

Dollarisho Exchange is an independent automatic exchange service specializing in USDT → PayPal USD. We process hundreds of exchanges daily with strict AML compliance and a focus on fast, transparent service.

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This AML/KYC Policy (hereinafter referred to as the "Policy") defines the procedures and requirements applied by Dollarisho Exchange (hereinafter referred to as the "Service") in order to prevent the use of the Service's resources for unlawful activities.

1. Terms and Definitions

Dollarisho Exchange (Service) — an online platform providing services for the exchange of USDT (TRC20, ERC20, BEP20) to PayPal USD and other digital currency pairs.

User — any individual or legal entity using the services of Dollarisho Exchange.

Cryptocurrency (Digital Currency) — a blockchain-based currency.

Electronic Currency — monetary funds held in users' accounts within electronic payment systems.

Money Laundering — the process of disguising the illegal origin of funds obtained through criminal activity. The Service strictly complies with applicable laws prohibiting participation in activities related to money laundering.

Terrorist Financing — the intentional provision or collection of funds for the purpose of supporting terrorist activities.

AML (Anti-Money Laundering) — measures aimed at preventing the legalization of illegally obtained income.

CTF (Counter-Terrorism Financing) — measures aimed at preventing the financing of terrorist organizations.

KYC (Know Your Customer) — a customer identification procedure and verification of the source of funds.

KYT (Know Your Transaction) — monitoring and analysis of transactions to detect fraudulent or criminal activity.

2. General Provisions

2.1. Dollarisho Exchange adheres to international AML/CTF standards and FATF recommendations.

2.2. The purpose of this Policy is to prevent the use of the Service for unlawful activities.

2.3. Dollarisho Exchange warns Users against using the Service for illegal purposes and undertakes to cooperate with law enforcement and regulatory authorities within the framework of applicable legislation. If information is detected indicating attempts to use Dollarisho Exchange for financing unlawful activities, the Service reserves the right to conduct verification, suspend the exchange, and retain the network fee from the transaction amount in case of refund.

2.4. Submission of an exchange request constitutes full acceptance of this Policy by the User.

3. AML Monitoring and Transaction Analysis

3.1. Mandatory verification: all transactions are subject to automated AML screening.

3.2. Tools: the Service uses specialized software (including crystalblockchain.com, Elliptic and others) and KYT technology (Know Your Transaction), enabling identification of the origin of funds within the technically available depth of analysis.

3.3. Transaction Suspension (Hold): the Service applies a risk-based approach and reserves the right to suspend any transaction for additional review if internal risk filters are triggered, even if the mandatory verification threshold has not yet been reached.

3.4. Mandatory KYC verification is required in the following cases:

• Exceeding a 40% risk score (or another established threshold);
• Existence of links to high-risk categories (see Section 8).

3.5. The Service reserves the right to refuse service if risks are identified prior to transaction execution.

4. User Obligations

4.1. The sender and recipient of funds must be the same person. Use of the Service for third-party transfers is prohibited.

4.2. All contact and personal data provided when creating a request must be accurate and up to date.

4.3. The use of anonymous internet connection methods (including VPN, Tor, proxy servers) when submitting requests is prohibited.

4.4. The User undertakes:

• Not to evade KYC/AML procedures;
• To provide truthful information;
• Not to act on behalf of third parties;
• Not to circumvent sanctions restrictions.

4.5. If KYC verification is required, the User must provide all requested data within 60 (sixty) calendar days from the date of transaction suspension. After this period, claims related to the request will not be accepted.

5. Verification Procedure (KYC)

In case of transaction suspension due to AML risk, the User must complete the verification procedure, which includes:

• 5.1. Provision of a valid identity document.
• 5.2. Completion of biometric verification (liveness check).
• 5.3. Confirmation of the source of funds.
• 5.4. Provision of additional documents upon request.

6. Refund Procedure

6.1. In case of transaction suspension due to AML risks, the following timeframes apply:

• Refund after successful verification — up to 2 calendar days.
• Refund in case of refusal to complete KYC — up to 30 calendar days.

6.2. Fee: Upon refund, the Service may retain a commission of up to 5% of the transaction amount (to cover operational and technical expenses), but not exceeding $100 equivalent at the exchange rate at the time of refund. Refunds are made exclusively to the original payment details.

6.3. Restrictions: Funds cannot be returned or exchanged if the Service has received an official notification from law enforcement or regulatory authorities regarding the blocking of the relevant assets.

6.4. The Service is not responsible for asset price volatility during the suspension period, including verification or storage periods. Claims related to lost profits due to exchange rate changes will not be accepted.

7. Personal Data

7.1. The Service processes data exclusively for AML compliance purposes.

7.2. Retention period: data (including documents and video verification) is stored in encrypted form for 5 (five) years after the last transaction.

7.3. If suspicious activity is identified or requests are received from law enforcement authorities (LEA), the retention period is extended until the investigation is completed.

7.4. Upon expiration of the retention period, data is permanently deleted without the possibility of recovery.

8. Risk Assessment Methodology

Risk is assessed based on the analysis of on-chain interactions and wallet address relationships.

9. Cooperation with Government Authorities

Information may be disclosed to competent authorities upon official request, court order, or regulatory requirements.

10. Geographic Restrictions

Dollarisho Exchange does not provide services to citizens or users from countries and regions subject to international sanctions, including (but not limited to): Afghanistan, American Samoa, U.S. Virgin Islands, Guam, Iran, Yemen, Libya, Palestine, Puerto Rico, Somalia, DPRK, Northern Mariana Islands, United States, Syria, Russia, Belarus, Sudan, Transnistria, occupied territories of Georgia, Northern Cyprus, Western Sahara, Kosovo, South Sudan, Canada, Nicaragua, Trinidad and Tobago, Venezuela, occupied territories of Ukraine.

11. Sanctioned Platforms

The Service does not interact with sanctioned or prohibited platforms, including (but not limited to): grinex.io, bitpapa.com, capitalist.net, rapira.net, meer.kg, 1xbet, Aifory.pro, terminal.cash, nobitex.ir, SkyCrypto.net, FlashObmen.com, 60cek.net, hd-change.com, CoinBlinker.com, Metka.cc, AlfaBit.org, Heleket, Garantex, Hydra, Blender.io, Lazarus Group, Genesis Market, ChipMixer, Shinbad, Bitzlato, netex24.net, BTC-e.

12. Warnings

12.1. A request may be suspended if risk filters are triggered.

12.2. Verification may be delegated to certified organizations.

13. Cardholder Verification Procedure

To successfully complete cardholder verification, the User must provide the following documents from the email address specified in the request:

• A high-quality photo of a passport or other identity document;
• A screenshot of the bank transaction confirming the transfer (last digits of the card must be visible);
• A handwritten statement: "I, [Full Name], exchange [amount in fiat currency] to [exchange currency], date, signature";
• A selfie holding the statement and passport with the face clearly visible.

14. Policy Amendments

14.1. The Service reserves the right to amend this Policy without prior notice.

14.2. The User undertakes to independently monitor updates by reviewing the current version on the website at least once per month.

14.3. Continued use of the platform after publication of amendments constitutes acceptance of the updated Policy.

14.4. If the User disagrees with this Policy, they must refrain from using the website, mobile application, and services of Dollarisho Exchange, as well as from registering or authorizing in the system.

15. Final Provisions

This Policy constitutes an integral part of the Dollarisho Exchange User Agreement. All AML/CTF measures are implemented in accordance with FATF recommendations and EU AML Directives (AMLD).

1. Order Creation

An exchange order is created when the client completes the order form and confirms agreement with these Terms and the AML/KYC Policy. Each order receives a unique alphanumeric ID (e.g. NXAB12CD34) usable to track status at any time.

2. Exchange Rate

The rate shown at order creation is fixed for 30 minutes. If USDT is not received within this window the exchange is processed at the rate current at time of receipt.

3. Payment Terms (Client)

Send the exact USDT amount shown on the order within 30 minutes. Sending a different amount may cause delays; the exchange is processed for the actual received amount.

4. Payment Terms (Dollarisho Exchange)

Upon confirming receipt of USDT, Dollarisho Exchange sends PayPal USD within 15–60 minutes depending on AML screening results. Network fees are included in the displayed rate.

5. Consultations & Disputes

Post-payment support is available via live chat and Telegram. Disputes require the order ID and payment proof. Dollarisho Exchange reviews all claims within 24 hours.

6. Cancellations & Refunds

Orders may be cancelled before USDT is sent. If USDT was sent but the exchange cannot complete, funds are returned to the sender minus network fees within 24 hours. See also Section 6 of the AML/KYC Policy for AML-related holds.

7. Limitations of Liability

Dollarisho Exchange is not liable for delays caused by the PayPal platform, blockchain congestion, or force majeure. We are not liable for losses from incorrect PayPal email addresses provided by the client.

8. Compliance

By using the Service you confirm the funds are of legal origin and your use complies with the laws of your jurisdiction. See the full AML/KYC Policy.